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Award in Principles of Marketing and Customer Service SCQF Level 7 Courses & Training

Looking to enhance your marketing and customer service skills? Our Award in Principles of Marketing and Customer Service SCQF Level 7 Courses & Training is designed to provide you with a comprehensive understanding of marketing principles and customer service strategies. This course will equip you with the knowledge and skills needed to excel in the competitive world of marketing and customer service. From market research to customer relationship management, you will learn essential concepts that will help you succeed in your career. Join us and take the first step towards becoming a marketing and customer service expert!

Immerse yourself in the dynamic realm of Award in Principles of Marketing and Customer Service SCQF Level 7 Courses & Training through our comprehensive online program. Our immersive courses cover essential marketing principles and customer service strategies to equip you with the skills needed to excel in the competitive business world. With a focus on practical application and real-world scenarios, our training program will enhance your knowledge and expertise in marketing and customer service. Join us today to unlock new opportunities and advance your career in the exciting field of marketing and customer service.

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Key facts about Award in Principles of Marketing and Customer Service SCQF Level 7 Courses & Training
● The Award in Principles of Marketing and Customer Service SCQF Level 7 Courses & Training is a comprehensive program designed to equip individuals with essential skills and knowledge in marketing and customer service.
● Upon completion of this course, participants will gain a deep understanding of marketing principles, customer behavior, market research, and effective customer service strategies.
● This course is highly relevant to various industries, including retail, hospitality, tourism, and business services, where marketing and customer service play a crucial role in driving success and building customer loyalty.
● Participants will learn how to develop marketing plans, analyze market trends, identify target audiences, and implement customer service best practices to enhance customer satisfaction and retention.
● One of the unique features of this course is its practical approach, which includes case studies, group projects, and real-world simulations to provide hands-on experience and enhance learning outcomes.
● The Award in Principles of Marketing and Customer Service SCQF Level 7 Courses & Training is ideal for individuals looking to advance their careers in marketing, sales, customer service, or related fields, as well as for entrepreneurs seeking to improve their business strategies and customer relationships.

  Duration

The programme is available in two duration modes:

  Course Delivery

Online

  Entry Requirements


  Course Content

● Introduction to Marketing Principles
● Understanding Customer Behavior
● Market Research and Analysis
● Branding and Positioning
● Digital Marketing Strategies
● Customer Relationship Management
● Sales Techniques and Strategies
● Customer Service Excellence
● Communication Skills for Marketing
● Marketing Campaign Planning and Execution
● Ethical and Legal Considerations in Marketing
● Marketing Metrics and Analytics
● Industry Trends and Innovations in Marketing

  Assessment

The assessment is done via submission of assignment. There are no written exams.

  Course fee

The fee for the programme is as follows:
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  Payment plans

Please find below available fee payment plans:

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  Accreditation



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Why this course?

Enhance your career prospects with the Award in Principles of Marketing and Customer Service SCQF Level 7 course. This training equips you with essential skills in marketing strategies and customer service, crucial for success in today's competitive business landscape. By completing this course, you demonstrate your expertise in understanding consumer behavior, creating effective marketing campaigns, and delivering exceptional customer experiences. These skills are highly sought after by employers across industries, opening doors to lucrative job opportunities and career advancements. Invest in your future by enrolling in this course and stay ahead in the dynamic world of marketing and customer service.

Who should do Award in Principles of Marketing and Customer Service SCQF Level 7 Courses & Training?

Target Audience Percentage
Marketing professionals looking to enhance their skills 30%
Customer service representatives seeking certification 25%
Business owners wanting to improve their marketing strategies 20%
Students pursuing a career in marketing or customer service 15%
Professionals looking to switch careers to marketing or customer service 10%

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