1
X

Simply let us know your email address, we will email you the programme Viewbook asap.

 Show all

People Skills Business Training for small businesses

Looking to enhance your small business's success in the digital age? Our People Skills Business Training course offers a hands-on approach with real-world case studies and actionable insights. Prepare for the fast-evolving digital world with practical strategies and techniques to improve communication, leadership, and teamwork. Gain the skills needed to navigate today's business landscape with confidence and effectiveness. Join us and unlock the potential of your team to drive growth and innovation. Take the first step towards building a thriving business in the digital era. Enroll now and empower your team for success!

Enhance your small business success with our People Skills Business Training course! Learn essential communication, leadership, and teamwork skills to foster a positive work environment and drive productivity. Our interactive sessions will cover conflict resolution, emotional intelligence, and effective networking strategies. Gain the tools to build strong relationships with customers and employees, leading to increased loyalty and retention. With a focus on practical application, you'll leave each session with actionable insights to implement immediately. Join us and take your business to the next level!

 (2)
Key facts about People Skills Business Training for small businesses
● People Skills Business Training for small businesses focuses on enhancing interpersonal skills, communication, and relationship-building within a business setting.
● Participants will learn how to effectively communicate with clients, colleagues, and stakeholders, leading to improved collaboration and productivity.
● The training is highly relevant to industries where strong interpersonal skills are essential, such as customer service, sales, and management.
● Unique features of the training include interactive role-playing exercises, real-life case studies, and personalized feedback from experienced trainers.
● By completing the training, small business owners and employees can expect to see increased customer satisfaction, employee engagement, and overall business success.

  Duration

The programme is available in two duration modes:

  Course Delivery

Online

  Entry Requirements


  Course Content

• Effective Communication Skills
• Conflict Resolution
• Team Building
• Leadership Development
• Customer Service Excellence
• Negotiation Skills
• Time Management
• Emotional Intelligence
• Networking Strategies
• Presentation Skills

  Assessment

The assessment is done via submission of assignment. There are no written exams.

  Course fee

The fee for the programme is as follows:
-
-

  Payment plans

Please find below available fee payment plans:

-

-

  Accreditation



Apply Now


Why this course?
In today's competitive business landscape, small businesses must prioritize investing in people skills business training to stay relevant and competitive. According to the Office for National Statistics, small businesses make up 99.9% of all private sector businesses in the UK, highlighting the importance of equipping employees with the necessary skills to succeed. According to the Federation of Small Businesses, 60% of small businesses struggle with finding employees with the right skills, emphasizing the need for training in areas such as communication, teamwork, and customer service. Jobs in customer service are projected to grow by 5% over the next decade, according to the Bureau of Labor Statistics, further underlining the demand for individuals with strong people skills. A stylish CSS table can effectively present these statistics: | Statistic | Growth Projection | |-----------------------------------------------|-------------------| | Small businesses in the UK | 99.9% | | Small businesses struggling with skills | 60% | | Customer service jobs growth | 5% | Investing in people skills business training is essential for small businesses to thrive in a competitive market and meet the growing demand for skilled employees.

Who should do People Skills Business Training for small businesses?
Small business owners looking to improve their communication skills
Entrepreneurs who want to enhance their networking abilities
Managers seeking to build stronger relationships with clients and employees
Start-up founders aiming to increase their sales and customer retention rates

According to a survey conducted by the Federation of Small Businesses, 85% of small business owners believe that improving their people skills is crucial for the success of their business.

In the UK, 70% of entrepreneurs attribute their networking skills to their business growth, as reported by the British Chambers of Commerce.

Research from the Chartered Management Institute shows that 90% of managers believe that effective communication is key to building successful relationships in the workplace.

Small businesses in the UK that focus on customer relationships experience a 15% increase in sales and a 20% higher customer retention rate, according to a study by the Institute of Customer Service.
People Skills Business Training, small business training, communication skills, leadership development, team building, interpersonal skills, conflict resolution, customer service training, emotional intelligence, business etiquette, professional development, soft skills training, effective communication, workplace relationships, employee engagement.