Who should do People Skills Business Training for small businesses?
Small business owners looking to improve their communication skills |
Entrepreneurs who want to enhance their networking abilities |
Managers seeking to build stronger relationships with clients and employees |
Start-up founders aiming to increase their sales and customer retention rates |
According to a survey conducted by the Federation of Small Businesses, 85% of small business owners believe that improving their people skills is crucial for the success of their business.
In the UK, 70% of entrepreneurs attribute their networking skills to their business growth, as reported by the British Chambers of Commerce.
Research from the Chartered Management Institute shows that 90% of managers believe that effective communication is key to building successful relationships in the workplace.
Small businesses in the UK that focus on customer relationships experience a 15% increase in sales and a 20% higher customer retention rate, according to a study by the Institute of Customer Service.