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Marketing and Customer Service qualification at SCQF Level 7

Immerse yourself in the dynamic world of marketing and customer service with our SCQF Level 7 qualification. This hands-on course is designed to equip learners with practical skills and actionable insights to thrive in the fast-evolving digital landscape. Through real-world case studies and interactive exercises, students will gain a deep understanding of marketing strategies, customer behavior, and effective communication techniques. Whether you're looking to kickstart your career or enhance your existing skills, this course will provide you with the tools you need to succeed. Join us and prepare to make a real impact in the world of marketing and customer service.
This Marketing and Customer Service qualification at SCQF Level 7 is designed to equip you with the skills and knowledge needed to excel in the dynamic world of marketing and customer service. Through a combination of theoretical learning and practical application, you will learn how to create effective marketing strategies, build strong customer relationships, and drive business growth. This course covers a range of topics including market research, branding, customer communication, and sales techniques. By completing this qualification, you will be prepared to take on roles in marketing, customer service, and sales across a variety of industries. Take the first step towards a successful career in marketing and customer service today!

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Key facts about Marketing and Customer Service qualification at SCQF Level 7
● This qualification at SCQF Level 7 focuses on developing essential skills in marketing and customer service.
● Learners will gain knowledge in areas such as market research, customer relationship management, and promotional strategies.
● The course equips individuals with the ability to analyze market trends, create effective marketing campaigns, and deliver exceptional customer service.
● Industry-relevant content ensures that graduates are well-prepared for roles in marketing, sales, and customer service across various sectors.
● Unique features include practical case studies, real-world projects, and opportunities for work placements to enhance hands-on experience.
● Upon completion, learners will have a solid foundation in marketing principles and customer service techniques, making them valuable assets in the competitive job market.

  Duration

The programme is available in two duration modes:

  Course Delivery

Online

  Entry Requirements


  Course Content

• Marketing Principles
• Customer Relationship Management
• Market Research
• Digital Marketing
• Brand Management
• Sales Techniques
• Customer Service Excellence
• Advertising and Promotion
• Consumer Behavior
• Strategic Marketing Planning

  Assessment

The assessment is done via submission of assignment. There are no written exams.

  Course fee

The fee for the programme is as follows:
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  Payment plans

Please find below available fee payment plans:

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  Accreditation



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Why this course?
In today's competitive business landscape, the demand for professionals with a Marketing and Customer Service qualification at SCQF Level 7 is on the rise. According to the Office for National Statistics, the marketing industry in the UK is projected to grow by 9% over the next decade, creating a need for skilled individuals in this field. Additionally, with the increasing emphasis on customer experience and satisfaction, companies are placing a high value on employees who possess expertise in customer service. A Marketing and Customer Service qualification at SCQF Level 7 equips individuals with the necessary knowledge and skills to excel in roles such as marketing manager, customer service manager, or sales representative. This qualification covers a range of topics including market research, customer relationship management, and digital marketing strategies, making graduates highly sought after by employers. The following table illustrates the projected growth in the marketing industry and the average salary for professionals with a Marketing and Customer Service qualification at SCQF Level 7 in the UK: | Statistic | Value | |-----------------------------------------------|------------------------| | Projected industry growth (2021-2031) | 9% | | Average salary | £30,000 - £40,000 |

Who should do Marketing and Customer Service qualification at SCQF Level 7?
This course is ideal for individuals looking to enhance their skills in marketing and customer service. Whether you are a recent graduate seeking to kickstart your career or a seasoned professional aiming to upskill, this qualification at SCQF Level 7 is designed to meet your needs.
According to a survey conducted by the Chartered Institute of Marketing, 91% of UK businesses believe that marketing is essential for business success. By enrolling in this course, you will gain the knowledge and expertise needed to excel in the competitive marketing landscape.
Furthermore, customer service plays a crucial role in retaining customers and building brand loyalty. Research shows that 86% of UK consumers are willing to pay more for a better customer experience. This qualification will equip you with the skills to deliver exceptional customer service and drive customer satisfaction.
Whether you are looking to advance your career in marketing or enhance your customer service skills, this course is tailored to help you achieve your goals. Join us and take the first step towards a successful career in marketing and customer service.
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