1
X

Simply let us know your email address, we will email you the programme Viewbook asap.

Marketing and Customer Service program at SCQF Level 7

This dynamic Marketing and Customer Service program at SCQF Level 7 offers a hands-on approach to learning, with real-world case studies and actionable insights that prepare learners for the rapidly evolving digital landscape. Through interactive sessions and practical exercises, students gain valuable skills in customer relationship management, market research, and digital marketing strategies. The course equips participants with the tools and knowledge needed to excel in today's competitive business environment. Join us to enhance your understanding of marketing principles and customer service techniques, and take your career to the next level. Embrace the future of marketing with this comprehensive program.

Are you ready to take your marketing and customer service skills to the next level? Our SCQF Level 7 program offers a comprehensive curriculum designed to equip you with the knowledge and tools needed to excel in the fast-paced world of marketing and customer service. From developing effective marketing strategies to delivering exceptional customer experiences, this course covers it all. With a focus on practical skills and real-world applications, you'll graduate ready to make an immediate impact in any marketing or customer service role. Join us and unlock your potential in this dynamic and rewarding field.

(2)
Key facts about Marketing and Customer Service program at SCQF Level 7
● The Marketing and Customer Service program at SCQF Level 7 is designed to equip students with the skills and knowledge needed to excel in the dynamic fields of marketing and customer service.
● Students will develop a deep understanding of marketing principles, customer behavior, and effective communication strategies.
● The program focuses on practical applications, allowing students to gain hands-on experience through real-world projects and case studies.
● Industry-relevant topics such as digital marketing, market research, and customer relationship management are covered in depth.
● Upon completion, students will be prepared for a variety of roles in marketing, customer service, and related fields, with a strong foundation to build a successful career.
● The program's unique blend of theoretical knowledge and practical skills sets it apart, providing students with a well-rounded education that is highly valued in the industry.

  Duration

The programme is available in two duration modes:

  Course Delivery

Online

  Entry Requirements


  Course Content

• Marketing Principles
• Customer Service Excellence
• Market Research
• Digital Marketing
• Brand Management
• Sales Techniques
• Customer Relationship Management
• Advertising and Promotion
• Consumer Behavior
• Retail Marketing

  Assessment

The assessment is done via submission of assignment. There are no written exams.

  Course fee

The fee for the programme is as follows:
-
-

  Payment plans

Please find below available fee payment plans:

-


-


  Accreditation



Apply Now


Why this course?
In today's competitive business landscape, the demand for skilled professionals in marketing and customer service is on the rise. According to the Office for National Statistics, the UK services sector, which includes marketing and customer service roles, accounts for 80% of the country's GDP. This highlights the importance of having well-trained individuals in these fields to drive business growth and success. According to the Bureau of Labor Statistics, jobs in marketing and customer service are projected to grow by 10% over the next decade. This indicates a strong demand for qualified professionals who possess the necessary skills and knowledge to excel in these roles. A Marketing and Customer Service program at SCQF Level 7 is essential in equipping individuals with the expertise needed to meet industry demands and excel in their careers. This program provides a comprehensive understanding of marketing strategies, customer relationship management, and communication skills, all of which are crucial in today's business environment. Overall, investing in a Marketing and Customer Service program at SCQF Level 7 is a wise decision for individuals looking to advance their careers in these high-demand fields.
Projected Job Growth 10%
UK Services Sector GDP 80%


Who should do Marketing and Customer Service program at SCQF Level 7?
This course is ideal for individuals looking to enhance their skills in marketing and customer service. Whether you are a recent graduate seeking to enter the industry or a professional looking to upskill, this program will provide you with the knowledge and tools needed to succeed.
In the UK, the marketing industry is booming, with over 1.3 million people employed in marketing-related roles. Customer service is also a crucial aspect of business success, with 76% of UK consumers saying they view customer service as a true test of how much a company values them.
By enrolling in this program, you will learn how to create effective marketing strategies, build strong customer relationships, and enhance customer satisfaction. These skills are in high demand, with 82% of UK businesses reporting that they struggle to find employees with the right marketing skills.
Whether you are looking to kickstart your career in marketing or advance in your current role, this course will equip you with the knowledge and expertise needed to excel in the competitive UK market.

Marketing and Customer Service program, SCQF Level 7, marketing courses, customer service training, professional development, online certification, accredited program, advanced skills, career advancement, industry-specific training, marketing strategies, customer satisfaction, effective communication, business growth.