1
X

Simply let us know your email address, we will email you the programme Viewbook asap.

 Show all

Marketing and Customer Service course syllabus SCQF Level 7

This dynamic Marketing and Customer Service course at SCQF Level 7 offers a hands-on approach to learning, with real-world case studies and actionable insights that prepare learners for the rapidly evolving digital landscape. Dive into practical strategies for engaging customers, building brand loyalty, and driving business growth. Explore the latest trends in digital marketing, social media, and customer relationship management. Gain valuable skills in market research, customer segmentation, and effective communication. Whether you're a seasoned professional or just starting out, this course equips you with the tools and knowledge needed to succeed in today's competitive market. Elevate your career and make a lasting impact in the world of marketing and customer service.
This Marketing and Customer Service course at SCQF Level 7 is designed to equip students with the skills and knowledge needed to excel in the dynamic world of marketing and customer service. Through a combination of theoretical learning and practical application, students will learn how to create effective marketing strategies, build strong customer relationships, and enhance brand loyalty. Topics covered include market research, consumer behavior, branding, customer communication, and more. By the end of the course, students will have a comprehensive understanding of how to attract, retain, and delight customers in today's competitive business landscape. Join us and take your marketing and customer service skills to the next level!
 (9)
Key facts about Marketing and Customer Service course syllabus SCQF Level 7
- This course syllabus at SCQF Level 7 focuses on equipping students with essential skills in marketing and customer service. - Students will develop a deep understanding of marketing principles, strategies, and techniques to effectively promote products and services. - The course emphasizes the importance of customer service in building strong relationships with clients and enhancing brand loyalty. - Key learning outcomes include analyzing market trends, creating marketing plans, and implementing customer service strategies. - Industry-relevant case studies and practical exercises are integrated into the curriculum to provide real-world experience. - Students will also learn how to utilize digital marketing tools and platforms to reach target audiences effectively. - The course offers a unique blend of theoretical knowledge and hands-on experience to prepare students for success in the dynamic marketing and customer service industry.
● Overall, this course provides a comprehensive foundation for individuals seeking to pursue a career in marketing or customer service roles.

  Duration

The programme is available in two duration modes:

  Course Delivery

Online

  Entry Requirements


  Course Content

• Marketing Principles
• Customer Relationship Management
• Market Research
• Digital Marketing
• Brand Management
• Sales Techniques
• Customer Service Strategies
• Advertising and Promotion
• Consumer Behavior
• Marketing Communications

  Assessment

The assessment is done via submission of assignment. There are no written exams.

  Course fee

The fee for the programme is as follows:
-
-

  Payment plans

Please find below available fee payment plans:

-

-

  Accreditation



Apply Now


Why this course?
The Marketing and Customer Service course syllabus at SCQF Level 7 is essential due to the increasing demand for skilled professionals in the industry. According to the Office for National Statistics, the marketing sector in the UK is projected to grow by 9% over the next decade, creating a need for qualified individuals who can effectively promote products and services to consumers. A stylish CSS table can be used to present relevant statistics: ```html
Projected Job Growth 9%
Average Salary £30,000
``` With an average salary of £30,000, professionals in the marketing and customer service field can expect lucrative career opportunities. By completing this course at SCQF Level 7, individuals can acquire the necessary skills and knowledge to meet the demands of the industry and secure rewarding positions in the job market.

Who should do Marketing and Customer Service course syllabus SCQF Level 7?
This course is ideal for individuals looking to enhance their skills in marketing and customer service. Whether you are a marketing professional seeking to improve your customer service strategies or a customer service representative aiming to understand marketing principles, this course is designed for you.
According to a survey by Statista, 73% of UK consumers say customer service plays a significant role in their purchasing decisions. This course will equip you with the knowledge and tools to deliver exceptional customer service that drives customer loyalty and satisfaction.
In the UK, 64% of consumers expect personalized marketing experiences from brands, as reported by Econsultancy. This course will teach you how to create targeted marketing campaigns that resonate with your audience and drive sales.
Whether you work in retail, hospitality, or any other industry, understanding marketing and customer service is essential for success. Join this course to gain practical skills and knowledge that will set you apart in the competitive UK market.
Marketing Customer Service course syllabus SCQF Level 7, marketing strategies, customer service techniques, SCQF Level 7 syllabus, marketing course outline, customer service training, marketing curriculum, SCQF Level 7 course details, customer service skills, marketing and customer service program.