Who should do Level 3 Award in Dealing with Particularly Vulnerable Consumer Debtors course benefits?
This course is designed for individuals working in the debt collection industry who regularly interact with particularly vulnerable consumer debtors. It is ideal for debt collection agents, customer service representatives, and financial advisors who want to enhance their skills and knowledge in dealing with sensitive situations.
- Debt collection agents |
72% of debt collection agents in the UK encounter vulnerable consumers on a regular basis. |
- Customer service representatives |
Over 50% of customer service representatives in the financial sector deal with vulnerable consumers who are struggling with debt. |
- Financial advisors |
Nearly 40% of financial advisors encounter vulnerable consumers seeking debt advice. |
By completing this course, you will gain valuable insights into the challenges faced by vulnerable consumer debtors and learn effective strategies for handling these situations with empathy and professionalism. This will not only benefit your clients but also enhance your reputation and credibility in the industry.