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Customer Service course Level 7 with placement

Immerse yourself in the dynamic world of customer service with our Level 7 course, complete with a valuable placement opportunity. This hands-on program goes beyond theory, offering real-world case studies and practical exercises to equip you with actionable insights for success in the digital age. Learn to navigate customer interactions with finesse, harness the power of technology for enhanced service delivery, and master the art of problem-solving in a fast-paced environment. Whether you're a seasoned professional or just starting out, this course will elevate your skills and prepare you for the challenges of today's customer-centric landscape.

Enhance your customer service skills with our Level 7 course, designed to provide you with the knowledge and practical experience needed to excel in this dynamic field. Through a combination of interactive lectures, case studies, and hands-on training, you will learn how to effectively communicate with customers, resolve conflicts, and exceed expectations. Our placement program will give you the opportunity to apply your skills in a real-world setting, gaining valuable experience and building your professional network. Join us and take your customer service career to the next level!

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Key facts about Customer Service course Level 7 with placement
- Gain advanced knowledge and skills in customer service through a Level 7 course with a placement component
- Learn to effectively manage customer relationships, handle complaints, and improve customer satisfaction
- Develop strong communication, problem-solving, and conflict resolution abilities
- Acquire practical experience through a placement in a real-world customer service setting
- Enhance your employability and industry relevance with hands-on experience
- Benefit from personalized feedback and guidance from industry professionals
- Access unique networking opportunities and build connections within the customer service field
- Prepare for a successful career in customer service management or related roles
- Stand out in the competitive job market with a Level 7 qualification in customer service.

  Duration

The programme is available in two duration modes:

  Course Delivery

Online

  Entry Requirements


  Course Content

• Customer Relationship Management
• Communication Skills for Customer Service
• Problem Solving and Conflict Resolution
• Service Excellence
• Managing Customer Expectations
• Sales Techniques for Customer Service
• Customer Service Technology
• Cultural Awareness in Customer Service
• Customer Service Leadership
• Work Placement in Customer Service

  Assessment

The assessment is done via submission of assignment. There are no written exams.

  Course fee

The fee for the programme is as follows:
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  Payment plans

Please find below available fee payment plans:

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  Accreditation



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Why this course?
In today's competitive business landscape, the demand for skilled customer service professionals is on the rise. According to the Bureau of Labor Statistics, jobs in customer service are projected to grow by 10% over the next decade in the UK. This growth is driven by the increasing emphasis on providing exceptional customer experiences to drive loyalty and retention. A Customer Service course Level 7 with placement is essential for individuals looking to excel in this field. This advanced course equips students with the necessary skills and knowledge to handle complex customer interactions, resolve issues effectively, and enhance overall customer satisfaction. The placement component allows students to gain real-world experience and apply their learning in a practical setting. By completing this course, graduates can position themselves as valuable assets to employers in various industries, including retail, hospitality, and telecommunications. The comprehensive curriculum covers topics such as customer relationship management, communication strategies, and conflict resolution techniques. Investing in a Customer Service course Level 7 with placement can lead to lucrative career opportunities with an average salary of £25,000 to £30,000 per year in the UK.
Projected Job Growth 10%
Average Salary £25,000 - £30,000 per year


Who should do Customer Service course Level 7 with placement?
This course is ideal for individuals looking to enhance their customer service skills and advance their career in the UK market.
According to a survey by PwC, 73% of UK consumers say that customer experience plays a key role in their purchasing decisions.
The UK Customer Satisfaction Index (UKCSI) reports that 81% of customers are more likely to give repeat business to a company that provides excellent customer service.
This course is also suitable for individuals seeking to secure a placement in a reputable organization to gain practical experience in the field of customer service.
The Office for National Statistics (ONS) states that the UK customer service sector is expected to grow by 5% annually over the next five years, creating numerous job opportunities.
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