Who should do Claimant interview training at home?
This course is designed for individuals who are looking to improve their skills in conducting claimant interviews from the comfort of their own home. Whether you are a new claims handler or an experienced professional, this training will provide you with the knowledge and tools needed to excel in this crucial aspect of the claims process.
Statistics |
UK Market Figures |
Over 80% of successful claims are a result of effective claimant interviews. |
Source: Association of British Insurers |
Improving interview techniques can lead to a 20% increase in claims resolution rates. |
Source: Insurance Times |
Claimants are 50% more likely to provide accurate information in a well-conducted interview. |
Source: Financial Ombudsman Service |
By enrolling in this course, you will learn how to build rapport with claimants, ask the right questions, and gather essential information to ensure a fair and efficient claims process. With the skills and techniques taught in this training, you will be able to handle claimant interviews with confidence and professionalism.