Who should do Claimant interview skills for professionals?
This course is designed for professionals working in the field of claims management who want to enhance their interview skills when dealing with claimants. Whether you are a claims adjuster, insurance agent, legal professional, or healthcare provider, this course will provide you with the tools and techniques needed to conduct effective and empathetic claimant interviews.
Did you know? |
Statistics |
Over 80% of claimants feel anxious or stressed during the claims process. |
(Source: Association of British Insurers) |
Effective communication skills can lead to a 30% increase in claimant satisfaction. |
(Source: UK Customer Satisfaction Index) |
Claimants who feel heard and understood are 40% more likely to provide accurate information. |
(Source: Chartered Institute of Loss Adjusters) |
By honing your interview skills, you can improve claimant trust, accuracy of information, and overall satisfaction with the claims process. Enroll in this course today to take your professional development to the next level.